| Press | FAQ Umbrelli™ Terms and Conditions
Owners of defective goods have the option to receive a refund or choice of a comparable replacement. If an umbrella appears to be defective the owner should provide Umbrelli via email(info@umbrelli.com)with a description of the issue within 7 days of receipt of item. We will replace defective items once they have been returned. We will refund payment or replace the model depending upon the availability of the item. These are limited edition pieces. If the model is no longer available owner will be offered selection from comparable models. Returns made without authorized approval will not be accepted.
Payment If Umbrelli™ will not deliver to a particular destination buyer will be notified as soon as possible thereafter and receive a refund. Umbrelli aims to dispatch all deliveries within 10 days. Buyer will be notified within 5 days of purchase if the delivery time will exceed two weeks. A signature will be required at the point of delivery. Umbrelli will not be liable for any loss or damage suffered by buyer through any unavoidable delay in delivery.
Returns Once buyer has notified Umbrelli (info@umbrelli.com) of the cancellation request, and provided the goods have been received in an acceptable condition, Umbrelli will refund or credit buyer within 30 days for any sum that has been paid by buyer for the goods. Delivery cost not included.
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